STANDARD RETURN POLICY
If you’re looking to return your order for whatever reason, we’re here to help! You can return any product within 3 business days from receipt of your order from your delivery date to ship back to us for a refund to your original payment method, minus the shipping cost.
If you were unable to return your order within the first 3 business days, don’t worry! We offer returns for store credit within 30 days from your order date and as an added bonus to you, if your order exceeds $100 in value we’ll cover the shipping cost!
Please note the following exceptions to our return policy:
- Discounted items are final sale and cannot be returned
- Personal items such as adhesive bras, bodysuits, earrings, swimsuits, etc. cannot be returned
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- At this time we do not offer exchanges
*Please allow 10 business days for your return to be processed from the date we receive it. You can still shop while you wait on your refund to be issued. Refunds and in-store credit will be issued net of return costs when applicable. Unapproved items will be returned at your expense.
Return Policy FAQ’s
DAMAGED OR DEFECTIVE ITEM
If you received a defective item, contact our customer service team within 3 business days of receiving your order.
MISSING OR INCORRECT ITEM
If you were sent incorrect items or are missing items from your order, please contact our customer service team within 3 business days of receiving your order, so we can get that mishap sorted out for you!
CANCELLING OR CHANGING YOUR ORDER
Once an order has been placed, it cannot be canceled or changed.
ADDING ITEMS TO AN ORDER
We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.
Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.